![]() ![]() Please note that MyMusicTaste is not responsible for any loss or damage resulting from any deliberate act, as well as loss or damage during the transportation or delivery of goods.Ĭlaim submitting process applies accordingly to the above statement. Once we receive the requested evidence, we will fully examine it and provide a full or partial exchange of the product with its reshipment cost at the expense of MyMusicTaste. Photo of the barcode from the MyMusicTaste Exclusive Photocards’ outer packaging Detailed description of the damage or defect of your product Photo(s) of all items received, including the damaged or defective items ![]() Photo of the shipping label and outer packaging. Written documentation supporting your claim must include the following: The customer must provide all requested documentation supporting the claim within thirty (30) business days of MyMusicTaste receiving notice of the claim, and these must be able to verify MyMusicTaste’s responsibility for the damaged, defective, or missing item. Submitting a Claim for a Missing or Damaged ProductĪll claims for missing or damaged items must be submitted to MyMusicTaste within seven (7) business days of delivery as marked by the shipping company. The guidelines and procedure may vary accordingly. *MyMusicTaste fansign events follow the rules provided by artist management. When the fansign event finishes, please be sure to end the call. If you do not answer the phone call twice, we will move on to the next person, and you will lose your chance to participate in this event. Before the video phone call, we will send the guidelines via your selected preferred messenger. Answer the video phone call from MyMusicTaste. Only winners will be notified of their turn in the order sequence for the fansign individually via email.Ģ. The winner prepares his/her phone before the event and waits for their turn. Usage Period: Once the information has been confirmed and used for its targeted purpose, all related documentation will be expunged immediately.ġ. Category: Name, date of birth, phone number, messenger ID Purpose: Verification of winners and shipment of products Recipient: MyMu sicTas te, Brave Entertainment ![]() User ID of selected messenger or phone number or email address ![]()
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